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Employee Self Service (ESS)

ESS is a web-based service, which allows employees to log into a web portal to view and update their own data in the Human Resources/Payroll Systems of SAP. The level of security is similar to accessing commercial sites such as your bank and requires secured password access.

ESS allows employees to view:

• Payroll statements (Current and past)
• Benefit plans, coverage, dependents and contributions
• Leave Balances
• Banking Information
• TSA and other saving plans contributions
• Addresses and other personal data (dates of hire)

ESS allows employees to update:

• Emergency contact information
• W4 withholding information

Logging into ESS:

Effective Tuesday, August 11 at 5PM, there will be an important change to the way your computer login and ESS passwords work.

Please note the following changes:

Change your regular computer login password on the effective date/time noted above. Once you've done that, your ESS (Employee Self Service) password will also be automatically changed. You will no longer have to maintain a separate password for ESS.

The password format will be a little more complex:

• Your password must be at least 8 characters long and not contain any part of your user name.
• It must include characters from three of the four categories (UPPERCASE, lowercase, a numeric digit 0-9, a symbol such as !, $, %, etc.)
• It may not be changed more than once every 24 hours.
• It may not be any of your last 3 passwords.
• It will expire every 90 days.

It’s important to note that you must change your password at least once for your ESS password to be synchronized. You should not change your password until after 5PM on Aug 11.

There are two ways to change your password:

• From a computer on campus, login to the computer then hit Ctrl+Alt+Del and select change password.
• From off campus you can use webmail to change your password. Login to webmail at webmail.bloomu.edu, then click on options in the upper right section of the screen, then pick change password.

What if I forget my password?

There are three different ways to handle this situation.

1. Log into the newly available reset system at password.bloomu.edu (**See info about new password reset system below**)

2. If logged into Webmail, click the “Reset My Password” link.

3. Click the “Forgot my password…” button on your computer login screen. (Note that this feature is currently being deployed and may not be available yet on all computers.)

About the password reset system

The new system will ask you three questions:

1. What are the last 4 digits of your ISO number?
   Your ISO number is printed on the bottom right of your university identification card.
2. What is your birth date? (MM/DD/YYYY)
   Make sure you enter the slashes, full year and leading zeros
   (example) 01/02/1959
3. What is your employee number?
   Your employee ID number.

Note: The password reset system is only available for University employees.

1. Non-employees, for the time being, will still need to contact the help desk to have their password reset.
2. Students should use the student password reset page at reset.bloomu.edu.

Invalid Login Attempts

After five (5) invalid login attempts (i.e., entering the wrong password when logging onto your computer, using webmail, or accessing the ESS system), an account will be locked for ten (10) minutes.

When using the password reset tool, if there are three (3) invalid attempts to reset a password (i.e. invalid answers to the 3 questions), the password reset system will unavailable for one hour.

Still need assistance?

If you still need assistance after trying to reset your password, please enter a help desk ticket.

Should it be necessary to enter a help desk ticket, use:

• Problem Type - Account Security (Network/Passwords)
• Category - ESS
• Symptom - Password reset or Request for instructions

Questions about ESS? Visit this page - Frequently Asked Questions