Faculty and Staff Technology Support

Faculty and Staff Technology Support

New for Fall semester 2014

  • Specialized Software Installation - Technology Support Services is introducing a new method for installing some of our specialized software onto your office computer. You may now install the software yourself using a program called the Software Center. Details here!
  • Adobe Creative Cloud™ for home use - Faculty and Staff members are now able to order the Adobe Creative Cloud™ for a nominal yearly fee under our Work at Home agreement with Adobe. Our agreement provides access to all Adobe creative tools for download and installation on your home computer. The license is for 12 months. You must have an internet connection to download the software. Creative Cloud is compatible with both Mac OS and Windows® platforms. Details here!

Computer Account and Password Info

  • Each employee is assigned a userID and password to log onto their computer and access other university resources. Certain requirements must be followed when creating a new password.
  • View the password info page to learn about password complexity requirements as well as information about changing a known password as well as resetting a forgotten password.
  • HuskyID Single Sign-On information.
  • Access Authorization Requests information.
  • View the Important Phishing information and remember to keep your password to yourself no matter how convincing an email request for your password looks.
  • Be sure to keep your campus office and phone info up to date with HR and in the Outlook address book. To change it, log on to ESS, click on the Personal Information tab, scroll down and click on Address, then click on Campus Address, and then click on Update Campus Address. After making changes, click on save changes.
  • Please understand you will not get to keep your account once you separate from employment with the university, therefore it is recommended that you do not use your work email account for personal use. Check the Separated Faculty/Staff account retention info for full details on the procedure.
  • Be aware of the acceptable use of technology policy as well as other Technology Policies, Guidelines and Practices.

Buying a new office computer or printer?

For office computer purchases, view our current recommended computer configurations. For printer purchases, view our current recommended printer configurations.

Looking to purchase a personal computer?

Discount opportunities are available through the Apple Store for faculty, staff and students interested in purchasing a personal computer.

Class Folders

Faculty may request a network "dropbox" folder be created for students to upload assignments, documents, etc. This folder can be assigned a drive letter of your choosing. Students in that class section will be able to see the folder listed in their U: drive. They will be able to view only their files. To request a class folder, please enter a Help Desk Ticket, using the following categories: --Problem Type: Application Systems --Category: File Server --Symptom: Class folder request --Description: Please include course and section numbers.

Computing at BU

Email

Microsoft Outlook is the software available for employee email. Employees may access Outlook in two ways:

  • Using the full featured desktop client (Click Start-Navigate to Desktop software folder and choose Microsoft Outlook).
  • Via the web, using Outlook Web App (a.k.a Webmail).

Outlook support information and tutorials are available on the Outlook Support Page.

You may also access your email in another email client or on a mobile device such as a smartphone.

Emeritus E-Mail Privilege - Individuals who have been granted emeritus status, or anticipate being granted emeritus status, may request the privilege of maintaining a university email account. The granting of the email privilege is based upon emeritus status, and the individual providing voluntary services to the university. Details here!

Network and Local Storage Drives

  • Network and local storage is available on employee computers. View specific drive information, including best practices tips.

Questions?

Visit our faculty/staff list of Frequently Asked Questions
Visit the help desk's collection of Technology Tips

Network Resources

SAP Assistance and Training Materials

Software

  • Office computers are installed with a full suite of Microsoft Office software.
  • Specialized Software Installation - There is a new method for installing some of our specialized software onto your office computer. You may now install the software yourself using a program called the Software Center. Details here!
  • Adobe Creative Cloud™ for home use - Faculty and Staff members are able to order the Adobe Creative Cloud™ for a nominal yearly fee under our Work at Home agreement with Adobe. Details here!
  • Lynda.com Tutorials - Students and employees have access to tutorials designed to improve skills in the use of common and specialized software. Details and logon information here!
  • Links to specific BU software resources and tutorials are available on the software support page.
  • The PASSHE Microsoft Campus Licensing Agreement maintains the Work at Home (WAH) licensing rights to install the current version of the Windows Operating System and the current version of Microsoft Office for Windows and Macintosh for a very nominal cost. Contact the University Bookstore for details.

Support and Programming Requests

Telephone Services

Web Support

Wireless Internet Access

 

  • Bloomsburg University supports a state of the art 802.11A/G/N wireless network in many locations on campus.
  • The wireless network will allow anyone with a wireless (WiFi) equipped laptop or device and a university account access to all network services, including the internet, without plugging into a network jack.
  • Guest wireless accounts may be obtained for those who do not have a university network account. Bloomsburg University faculty or staff must sponsor the guest(s), and may create a help desk request with the following options to request a guest account.
  •      Problem - Account Security      Category - Guest Wireless      Symptom - Create Account
    • Specific locations, requirements, and instructions for logging into the wireless network can be found on the wireless support page.

     

    Technology Staff Login

    • POF (parts ordering)