Log on and Password Info

• Each employee is assigned a userID and password to log onto their computer and access other university resources. Certain requirements must be followed when creating a new password.
• View the password info page, which also provides tips for resetting network passwords.
• View the Important Phishing information and remember to keep your password to yourself.

Buying a new office computer or printer?

For office computer purchases, view our current recommended computer configurations.

For printer purchases, view our current recommended printer configurations.

Looking to purchase a personal computer?

There are several discount opportunities for faculty, staff and students interested in purchasing a personal computer. Research the following:

• Desktops, laptops through Lenovo.
• Desktops, laptops through Hewlett-Packard.
• Apple computers through the Apple store.

Computing at BU

• Requests for new user accounts, or updates to existing account, must be done with an Access Authorization Request (S drive, BU Documents).
• Employees who need SAP access must fill out a SAP Request Form (S drive, BU Documents).
• Computer Lab Locations - Labs on campus and what software is available.
• Network Drive Info - Also understand how to access network drives via the Internet using the Remote Access Service.
• Remote Application - Software Information.
• Remote Desktop Connections - Log into your office computer to utilize software, email, programs.
• Remote Access Service (VPN) - Another option to remote connect into employee office computers, as well as file servers and web applications.
• SharePoint - Document Sharing and Internal collaboration tool.
• The Help Desk Ticket System is available should you need assistance with technology.
• View the Help Desk support page for additional information.

Email

Microsoft Outlook is the software available for employee email. Employees may access Outlook in two ways:

• Using the full featured desktop client (Click Start-Navigate to Desktop software folder and choose Microsoft Outlook).
• Via the web, using Outlook Web App (a.k.a Webmail).

Outlook support information and tutorials are available on the Outlook Support Page.

You may also access your email in another email client or on a mobile device such as a smartphone.

Archive Software - Automatic archiving of messages and calendar items is done using the Mimosa Archive system. View how archiving works and support tutorials to help search for messages and calendar items on the Mimosa support page.

Network and Local Storage Drives

• Network and local storage is available on employee computers. View specific drive information, including best practices tips.

SAP Assistance and Training Materials

• The SAP Request Form will need to be filled out for any employee needing SAP access for ordering supplies, entering leave, or working with departmental budgets. Form is on the S drive, under BU Documents.
• Contact Lisa Hemrick for new employee SAP orientation.
• Training Material - Budget, Payroll, Purchasing.

Support and Programming Requests

• Duplicating Requests *Supported by Internet Explorer Only* - Log in with User ID and (same used for network/email. Info and FAQs - Duplicating Website
• Emergency Notification
• Teaching with Technology - Instructional Media/Design
• Instructional Media Services - Laptop, projector, video loans, video recording and editing facilities.
• Integrated Student Info System
• Maintenance Work Order User ID and Password - Specific User ID and password required.
• Programming Requests - Link to Help Desk software - all programming assistance requests (faculty/staff) should be entered here.
• Test Scanning Services (Operations)

Telephone Services

• Telephone Support Information

Network Resources

• BOLT - User ID and Password - Same as network/email password.
• Classroom Search
• Course Search - Easily view courses offered. Look up by dept, by semester. No logon required.
• Directories: Faculty/Staff | Students
• Emergency Notification System (BU Alert) Sign up page.
• Employee Self Service (ESS) - User ID is full employee email address; password is network password.
• Faculty Handbook
• ISIS Logon
• Media Player Classic - Used to play movies in classrooms and offices.
• SAP Resources
• Singularity - User ID and Password - Same as network/email password. Tutorial
• Streaming Video - BloomTube | Mediasite Lecture Capture
• Transcript Generator - Specific User ID and password required.

Software

• Office computers are installed with a full suite of Microsoft Office software (click Start - look under Desktop Software.
• Specialized software, i.e., Adobe products, is also available. Click Start - Specialized software.
• Links to software resources and tutorials are available on the software support page.
• The PASSHE Microsoft Campus Licensing Agreement maintains the Work at Home (WAH) licensing rights to install the current version of the Windows Operating System and the current version of Microsoft Office for Windows and Macintosh for a very nominal cost. Contact the University Bookstore for details.

Web Support

• Website Support Information

Wireless Internet Access

• Bloomsburg University supports a state of the art 802.11A/G/N wireless network in many locations on campus.
• The wireless network will allow anyone with a wireless (WiFi) equipped laptop or device and a university account access to all network services, including the internet, without plugging into a network jack.
• Guest wireless accounts may be obtained for those who do not have a university network account. Bloomsburg University faculty or staff must sponsor the guest(s), and may create a help desk request with the following options to request a guest account.

     Problem - Account Security
     Category - Guest Wireless
     Symptom - Create Account

• Specific locations, requirements, and instructions for logging into the wireless network can be found on the wireless support page.

Technology Staff Login

• POF (parts ordering)