Computer Account and Password Info

• Each employee is assigned a userID and password to log onto their computer and access other university resources. Certain requirements must be followed when creating a new password.
• View the password info page to learn about password complexity requirements as well as information about changing a known password as well as resetting a forgotten password.
• HuskyID Single Sign-On information.
• View the Important Phishing information and remember to keep your password to yourself no matter how convincing an email request for your password looks.
• Be sure to keep your campus office and phone info up to date with HR and in the Outlook address book. To change it, log on to ESS, click on the Personal Information tab, scroll down and click on Address, then click on Campus Address, and then click on Update Campus Address. After making changes, click on save changes.
• Please understand you will not get to keep your account once you separate from employment with the university, therefore it is recommended that you do not use your work email account for personal use. Check the Separated Faculty/Staff account retention info for full details on the procedure.
• Be aware of the acceptable use of technology policy as well as other Technology Policies, Guidelines and Practices.

Buying a new office computer or printer?

For office computer purchases, view our current recommended computer configurations.

For printer purchases, view our current recommended printer configurations.

Looking to purchase a personal computer?

There are several discount opportunities for faculty, staff and students interested in purchasing a personal computer. Research the following:

Apple computers through the Apple Store

Class Folders

Faculty may request a network "dropbox" folder be created for students to upload assignments, documents, etc. This folder can be assigned a drive letter of your choosing.

Students in that class section will be able to see the folder listed in their U: drive. They will be able to view only their files.

To request a class folder, please enter a Help Desk Ticket, using the following categories:
--Problem Type: Application Systems
--Category: File Server
--Symptom: Class folder request
--Description: Please include course and section numbers.

Computing at BU

• BU Mobile App
• How to clear your browser cache
• Computer Lab Locations - Labs on campus and what software is available.
• Follow-Me Printing information - Roaming and Secure printing access.
• Network Drive Info - Also understand how to access network drives via the Internet using the Remote Access Service.
• Remote Application - Software Information.
• Remote Desktop Connections - Log into your office computer to utilize software, email, programs.
• Remote Access Service (VPN) - Another option to remote connect into employee office computers, as well as file servers and web applications.
• SharePoint - Document Sharing and Internal collaboration tool.
• The Help Desk Ticket System is available should you need assistance with technology.
• View the Help Desk support page for additional information.

Email

Microsoft Outlook is the software available for employee email. Employees may access Outlook in two ways:

• Using the full featured desktop client (Click Start-Navigate to Desktop software folder and choose Microsoft Outlook).
• Via the web, using Outlook Web App (a.k.a Webmail).

Outlook support information and tutorials are available on the Outlook Support Page.

You may also access your email in another email client or on a mobile device such as a smartphone.

Network and Local Storage Drives

• Network and local storage is available on employee computers. View specific drive information, including best practices tips.

Questions?

Visit our faculty/staff list of Frequently Asked Questions!

Network Resources

• BOLT - User ID and Password - Same as network/email password.
• Classroom Search
• Course Search - Easily view courses offered. Look up by dept, by semester. No logon required.
• Course History Report
• Directories: Faculty/Staff | Students
• Emergency Notification System (BU Alert) Sign up page.
• Employee Self Service (ESS) - User ID is full employee email address; password is network password.
• Faculty Handbook
• ISIS Logon
• Media Player Classic - Used to play movies in classrooms and offices.
• OnBase - Document Management System
• SAP Resources
• Streaming Video - BloomTube | Mediasite Lecture Capture
• Transcript Generator - Specific User ID and password required.

SAP Assistance and Training Materials

• Training Material - New Employees, Budget, Purchasing, Payroll.

Software

• Office computers are installed with a full suite of Microsoft Office software (click Start - look under Desktop Software.
• Specialized software, i.e., Adobe products, is also available. Click Start - Specialized software.
• Lynda.com Tutorials - Students and employees have access to tutorials designed to improve skills in the use of common and specialized software. Details and logon information here!
• Links to specific BU software resources and tutorials are available on the software support page.
• The PASSHE Microsoft Campus Licensing Agreement maintains the Work at Home (WAH) licensing rights to install the current version of the Windows Operating System and the current version of Microsoft Office for Windows and Macintosh for a very nominal cost. Contact the University Bookstore for details.

Support and Programming Requests

• Duplicating Requests *Supported by Internet Explorer Only* - Log in with User ID and (same used for network/email. Info and FAQs - Duplicating Website
• Emergency Notification
• Teaching with Technology - Instructional Media/Design
• Instructional Media Services - Laptop, projector, video loans, video recording and editing facilities.
• Integrated Student Info System
• Maintenance Work Order User ID and Password - Specific User ID and password required.
• Programming Requests - Link to Help Desk software - all programming assistance requests (faculty/staff) should be entered here.
• Test Scanning Services

Telephone Services

• Telephone Support Information

Web Support

• Website Support Information

Wireless Internet Access

• Bloomsburg University supports a state of the art 802.11A/G/N wireless network in many locations on campus.
• The wireless network will allow anyone with a wireless (WiFi) equipped laptop or device and a university account access to all network services, including the internet, without plugging into a network jack.
• Guest wireless accounts may be obtained for those who do not have a university network account. Bloomsburg University faculty or staff must sponsor the guest(s), and may create a help desk request with the following options to request a guest account.

     Problem - Account Security
     Category - Guest Wireless
     Symptom - Create Account

• Specific locations, requirements, and instructions for logging into the wireless network can be found on the wireless support page.

Technology Staff Login

• POF (parts ordering)