New mail retention policies effective May 31, 2012

Effective May 31, 2012, both the Mimosa archive system and the 1YearRetention managed folder will be eliminated. Faculty and staff are encouraged to review messages stored in these areas before the May 31st deadline. All messages in the Mimosa archive system and 1YearRetention managed folder will be irretrievably deleted when these system components are decommissioned.

The length of time that email messages are retained in your standard mailbox folders is increasing from 60 days to 90 days. Non-mail mailbox folders (such as Calendar [365 days], Tasks [365 days], and Contacts [never]) will remain unchanged, as will Deleted Items [7 days] and Junk E-mail [30 days]. Look for updates to this page which describe the retention timing and process in detail as well as information on the "Recover Deleted Items" option which gives you 14 days to retrieve a message that has aged out.

A new tutorial explaining how you can save important emails is now available.

Upgrade to Exchange 2010 - February 2012

During the week of February 6th, we moved mailboxes from our old Exchange 2007 servers to our new Exchange 2010 servers.

The most apparent change introduced by this upgrade is with the webmail interface at https://webmail.bloomu.edu/, now referred to as Outlook Web App.

The premium experience, previously only available in Internet Explorer, is now available in a wide range of web browsers and platforms including Mozilla Firefox and Apple Safari, and has been enhanced to include even more features.

The default view in Outlook Web App features Conversation mode.

Conversation mode groups messages together based on the subject line. If you would prefer to turn Conversation mode off, you can do so easily by clicking the down arrow next to “Conversations by Date” and then unchecking Conversation, as pictured.

This is a per-folder setting so you will have to turn it off for each desired folder separately, but the setting for each folder will be remembered no matter what browser or computer you log in from, so you only have to change it one time.

Email

Microsoft Outlook is the software available for employee email. Employees may access Outlook by using the full featured desktop client (click Start-Desktop Software-Microsoft Outlook).

Important note - If working away from your office computer, you may use a Remote Desktop Connection to utilize the Outlook desktop client on your office computer. Instruction here.

Email via an Internet Connection Using Webmail

Employees may log into Webmail using their university user id and password. Webmail offers great flexibility as users can view and compose university email from any computer with an internet connection.

NOTE: The following limitations exist when using Webmail, versus using the full-featured desktop client:

• Cannot assign delegate permissions.
• Cannot open others calendars or folders if you have been provided delegate rights.
• Unable to view archive or personal folders created on your office hard drive.
• Important note - you may use a Remote Desktop Connection to utilize the Outlook desktop client on your office computer. Instruction here.

Help Documents

• Saving Important Emails
• Cleanup Tips
• Calendar Delegation (delegate someone else to handle your calendar)
• Calendar Sharing
• Contact Groups (Distribution Groups)
• Contact Groups - Editing, Sharing and Retrieving When Accidentally Deleted