Commonwealth Academic Technology Support Center (CATS)

Types:

Contact Information
Office Hours

9 AM to 4 PM

We are changing our name to Commonwealth Academic Technology and Support (CATS). Thank you for many years of working together as the IMDC at Bloomsburg, D2L Administration at Lock Haven, and Instructional Technology at Mansfield. We look forward to many more years as CATS. We will be making this change over the course of an academic year, so everyone who needs us can find us.

About Us

Our mission is to assist with the use of instructional technology to achieve higher learning in any learning environment.

We offer students assistance with instructional technology used in their courses so they can focus on academic success. We manage and support Brightspace, Zoom, and other instructional technologies they encounter in the classroom.

We offer faculty and staff LMS and instructional technology support and training, distance learning and instructional design services, and professional development opportunities. 

Do you need something for LMS, Zoom, or our other services? Please submit a service request at helpdesk.commonwealthu.edu.

Staff

Management team profiles profiles are at the bottom of this page.

Student Staff

CATS employs student workers to assist faculty, students, and staff with technical support concerns. Our student staff are highly trained in Brightspace, Zoom, and other instructional technologies.  

Our Graduate Assistants and Interns work with us to help provide instructional design advice and implementation for faculty, staff, and departments.

Contact email and phone listed at top of page on the left.

Brightspace: Use the Support widget in Brightspace!

Visit Us: CATS is located on the Bloomsburg Campus in AAB 365. Stop by M-F 9am to 4pm to get assistance from our student staff.

Services

Cats prides itself on providing high quality, customer-centered services to assist with achieving higher education in the classroom. We are here to support the instructional goals of faculty with training and support, distance learning and instructional design services, and professional development opportunities.

We offer training and support for instructional technology at Commonwealth University for faculty, staff, and students.

For helpful articles about Brightspace, Zoom, LinkedIn Learning, and Office 365, please visit our IMDC Infobase at bloomuimdc.freshdesk.com.

Please note we are moving to the Commonwealth University Helpdesk system helpdesk.commonwealthu.edu but will maintain the Infobase through Fall 2024 to give faculty and students time to update course links and bookmarks.

Department Contacts

Stop by AAB 365: Bloomsburg Campus for hands on assistance from our staff. We are open 9 AM to 4 PM.