Counseling and Human Development
Unprecedented times call for unparalleled support! We are committed to providing BU students with professional quality mental health services.
We're here to help.
Each year, nearly 700 students consult with one of our five psychological counselors for a variety of concerns, and the number of students served continues to grow. Typical reasons for seeking counseling include: anxiety, depression, relationship concerns, adjustment difficulties, family issues, substance use concerns, eating concerns, and responses to traumatic events. Our services are based on a short-term model of treatment, in which sessions are provided on a bi-weekly basis. If you are seeking a longer-term treatment approach or weekly session, the Student Counseling Center can assist in finding appropriate resources.
Around the Clock 24/7 Mental Health Support
Crisis Text Line 741-741 - text “help”
BU Police Department 570-389-2211
National Suicide Prevention Lifeline 1-800-273-8255
Tapline Local Crisis Service 1-800-222-9016
Resources and Forms
- Application for Service Form
- Authorization Form
- Change of Counselor Processing Form
- Consent to Services Form
- Policies and Practices
- Telepsychology Informed Consent Form
- What you need to know about counseling
- What you need to know about the CCHD
Frequently Asked Questions (FAQs)
- Individual Counseling — Typically, a student’s first scheduled appointment at The Student Counseling Center is called an Intake and involves an hour-long evaluation with one of our counselors to determine an appropriate treatment plan. If individual counseling is recommended, students will meet with their counselor on a non-weekly basis as needed throughout the semester, and work towards identified goals. ** Telepsychology services will be available to students utilizing a HIPAA compliant Zoom portal.
- Referral — When students request, or would benefit from, more intensive forms of treatment, our counselors can assist with a referral to an appropriate provider in the community. As this process often involves helping students find providers approved by their insurance companies, we encourage students to be knowledgeable of their current insurance situation.
- Group Counseling — The Student Counseling Center also offers a small number of group therapy options that are designed to meet the needs of students who share in similar experiences. Past groups have included: Understanding Self and Others (a more traditional therapy process group), Maintaining Gains (a coping skills experiential and psychoeducational group), and various themed workshops and support groups depending on student needs. If you are interested in current group offerings, please call or visit The Student Counseling Center as groups change each semester.
- Emergency Services — Students experiencing an emergency situation, such as a safety concern, trauma response, or an overwhelming event requiring immediate intervention, DO NOT need to make an appointment and are encouraged to call the Student Counseling Center at 570-389-4255 to discuss their concerns with the on-call counselor during office hours. If an emergency situation occurs during or after hours, students are encouraged to call TAPLINE to speak with a mental health professional specializing in crisis response: Call TAPLINE at 1-800-222-9016, your local mental health crisis provider or National Suicide Prevention Lifeline: 1-800-273-8255. During office hours, any student experiencing an emergency situation that requires immediate response can come to The Student Counseling Center without an appointment and meet with the On-Call counselor. These appointments help students cope with an immediate crisis and create a plan for on-going support services as needed.
- Triage-Style Walk-Ins — We are currently in the process of developing same day appointments, which may be offered via face-to-face or telepsychology. Please reach out to the Student Counseling Center for more information.
- Collaboration and Outreach — The Student Counseling Center counselors encourage students and their families, faculty, and staff to reach out to us when mental health issues arise across campus. At times, our counselors may collaborate with other departments to develop mental health programs, guest lectures, workshops, or participate in other wellness-related events. Please be advised that during peak times of the semester our counselors may be unable to accept some outreach requests due to high clinical demand.
When calling the Student Counseling Center, you will typically be welcomed by the Center’s receptionist. The receptionist will assist you in scheduling a same day appointment, if needed, or schedule you for an intake with one of the counselors.
Fall and spring semester hours are: Monday- Friday: 9am-5pm (face to face or telepsychology via Zoom). Students may schedule appointments in-person or via phone by calling 570-389-4255. If you're seeking services during a Summer Session, please call our office as our summer hours of availability are limited.
Students may schedule appointments in-person or via phone by calling 570-389-4255. If you're seeking services during a Summer Session, please call our office as our summer hours of availability are limited.
The receptionist will work to schedule your intake as soon as there is availability with a counselor. However, if you are seeking to better understand services or get a sense of what the Student Counseling Center has to offer, please feel free to schedule a same day appointment.
If you are already established with a counselor at the Student Counseling Center, typically sessions will occur on a bi-weekly basis, utilizing a short-term therapy model (8 sessions within a semester).
Within a short-term therapy model, on average, we provide 8 sessions per semester, up to 16 sessions over 4 years. If you are interested in longer term treatment options, please reach out to the Student Counseling Center for additional resources.
The Student Counseling Center is considered a confidential space. This means that personal and identifying information cannot be shared outside of the Student Counseling Center faculty without specific consent from the student seeking services. Limited exceptions to this rule include:
- Danger of immediate harm to self or others
- Active child abuse or neglect
- Active elder abuse or neglect
- Court subpoena
- Quality review
All students who have paid the Student Health Fee (fall and spring semesters) are eligible for short-term counseling services at The Student Counseling Center. All students are able to access same day emergency services during business hours. If you are seeking counseling services during a summer session, you must be enrolled in classes at that time. However, ALL enrolled students are eligible for an unlimited number of emergency consultations with a counselor at the Student Counseling Center.
The CCHD is considered a confidential space. This means that personal and identifying information cannot be shared outside the CCHD faculty without specific consent from the student seeking services. Limited exceptions to this rule include:
- danger of immediate harm to self or others
- active child abuse or neglect
- active elder abuse or neglect
- court subpoena
Due to the legal, ethical, and procedural issues involved, it is the policy of the Student Counseling Center not to write letters of support for this particular classroom or residence accommodation. Students wishing to be approved for an assistance animal (service animal or emotional support animal) for use on or off campus are asked to obtain this documentation from their primary care provider. Please contact University Disabilities Services for the necessary paperwork to be completed.