Technology Help Desk Support
The Office of Technology uses TeamDynamix to better support the technology needs of the University. TeamDynamix is a 100% web-based program accessible through a standard web browser in Windows, Macintosh, Unix or Linux platforms.
- Tickets will automatically be routed to the correct technology personnel to assist with your particular issue.
- A comprehensive knowledge base to search frequently asked questions is available.
- When entering a ticket for the first time, users will need to SIGN IN at the top right of the page.
- If unable to log in, please call the help desk, we will be happy to enable you on the system if our initial integration failed to enable you.
Dial HELP # (4357) when calling from a campus phone. Or our CU hotline 1-877-HELP CU0 (1-877-4357 280)
When To Call:
The help desk staff will answer calls for assistance from 8:00 am to 7:00 pm Monday through Thursday and 8:00 am to 4:30 pm Friday. Calls made after hours go to an answering service.
What To Expect:
Dialing one easy to remember number will connect you to a help desk staff member who will assist with your issue.
Note: If your issue is not an emergency, please enter a help desk ticket using the link above
Finding the Status of Network & Server Problems