Technology Help Desk Support
The Office of Technology uses TeamDynamix to better support the technology needs of the University. TeamDynamix is a 100% web-based program accessible through a standard web browser in Windows, Macintosh, Unix or Linux platforms.
- Tickets will automatically be routed to the correct technology personnel to assist with your particular issue.
- A comprehensive knowledge base to search frequently asked questions is available.
- When entering a ticket for the first time, users will need to SIGN IN at the top right of the page.
- If unable to log in, please call the help desk, we will be happy to enable you on the system if our initial integration failed to enable you.
Technology Assistance
Dial HELP # (4357) when calling from a campus phone. Or our CU hotline 1-877-HELP CU0 (1-877-4357 280)
When To Call:
The help desk staff will answer calls for assistance from 8:00 am to 7:00 pm Monday through Thursday and 8:00 am to 4:30 pm Friday. Calls made after hours go to an answering service.
What To Expect:
Dialing one easy to remember number will connect you to a help desk staff member who will assist with your issue.
Note: If your issue is not an emergency, please enter a help desk ticket using the link above
Finding the Status of Network & Server Problems
Visit: http://status.bloomu.edu
Tutorials
Help Desk Contact
